Dear Darren, we just wanted to say thank you so much for your care and support when Bill died. From the first meeting it was evident that you were the right person to help us through this difficult time.
Darren, you came into our home and became like a member of our family and lightened our grief. You have a gift of being able to comfort and reassure people when they are at their most vulnerable and fragile. We, as a family, were unsure of the procedures and your help and understanding eased the whole process.
Your dignified and personal touch made us more relaxed on the day and we were so grateful that with your help we’d given Bill a fitting tribute.
Special thanks also to Hannah, who was most understanding during the many telephone calls I made. I was grateful for your guidance and advice in an area where I have so little knowledge. Thank you for being so patient with me!
We will certainly be recommending you.
Many thanks again to you and your team.
Sue, Samantha, Robert & Gemma