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Read some of the messages and testimonials we have received

Call us today on 01622 692 949

Testimonials

At Birds Family Funeral Services, each member of our team is committed to providing the highest level of support to every family who walks through our doors. During such a difficult time, we try to relieve as much stress as we can, and help families across Coxheath, Maidstone and the surrounding areas to arrange a fitting tribute for their loved ones.

Over the years, we have had a number of heartfelt messages from families we have supported, and we invite you to read some of these for yourself to see how we might be able to help you, as well.

If you would like to discuss how we can help you plan a touching funeral service for someone close to you, please don’t hesitate to talk to us today.

Bev and Megan

Darren, thank you from the bottom of our hearts. The care and passion of the team shone through in every aspect of both the planning and delivery of the day. We couldn’t have felt more supported during such a sad time in our lives. Neither of us have had to organise a service before and instead of it being laborious your attention to detail and continuous support gave us precious time to truly celebrate and remember Margaret. Thank you all so much, we simply couldn’t have wished for a better service, it was perfect.

– Bev and Megan

Patricia

To Darren and the team of Birds Funeral Directors.
Thank you all from the bottoms of our very sad hearts.
Thank you so much for firstly agreeing to undertake Mum’s funeral at such very short notice and secondly, for then proceeding to achieve the almost impossible in 6 days!!
You and your team were professional, sympathetic and so helpful right down to the very last detail. Thank you so much for even painting her nails, she would have been so pleased.
Nothing we asked of you was too much trouble, we certainly challenged you with the orders of service.
Patricia Parker was a very much loved Mum, Nan and Great Nan, the matriarch of our family, and you helped us to put her to rest in peace. A funeral fit for a Queen.

John

We would like to send our best wishes to all your staff at this time of the year and to thank you for the way you conducted our Dad’s funeral this summer.
We were so impressed with the way everything was organised and how you made a difficult day for us run so smoothly and effortlessly. We have been to a few funerals of elderly family and friends this year which only made us appreciate even more the professional and thoughtful way you carried out Dad’s funeral.
Thank you once again for all the work you did helping us through this time.
Janet and Michael Costello

King Family

To all staff at Birds
Thank you for the professional, caring and sensitive way you dealt with everything up to and including Brian’s funeral on the 14th November.
You made what has been a tough time for the family a lot easier for us all.
Peggy and all the King Family.

Jackie

Dear Darren,
Thank you all so much for arranging my Aunt’s funeral, everything was perfect. I was very surprised and pleased to receive your book of memoriam and the rose. It was a very touching thought and I shall treasure it. Special thanks to Reece for everything.

Jessica Carter

Reece and the Birds Staff who worked on my Mum’s funeral. Thank you so much, very professional and caring attitude throughout the day, couldn’t have wished for better. Thank you.

Joan

The whole of the Wood family would all like to thank you.
From the evening Mum died to the day of her cremation you were all very helpful, kind and considerate.
Thank you again.

Bonnie & Dave

Thank you for arranging the funeral of my brother David on Thursday 6th September, and more importantly, a big thank for assigning Reece to officiate. We couldn’t have wished for a kinder, more caring person to organise proceedings with such professionalism. He took control of the event with ease, respect and decorum quite touching in one so young.
Our whole family are impressed with your service, all your staff, and that of Scott the celebrant, who was perfect. The procession past Barty House will remain in my memory always, as I feel my brother David would have been tickled pink by this.

Reece

I would like to congratulate all the persons concerned with my husbands funeral. Reece was so sensitive and caring about how everyone was feeling, mainly myself, because from what I was told by my family I nearly broke down, but he was so gentle and caring for someone of his age.
He does your funeral directors proud, once again, thank you for everything.
Katrina

Liz & Steve

To Darren, Reece and all the staff at Birds,
Thank you for helping us with our special service for Mum & Dad. You are truly exceptional.
Liz & Steve

Kassie, Mark, Susi & Trevor

We would like to express our sincere thanks and gratitude for the amazing service you provided for our mum Christine. The vintage Rolls Royce was stunning and everyone involved was very professional and friendly.

Pamela

Many thanks for arranging the funeral for my mother Winifred at Vinters Park on 22nd Feb.
My brother had done all the liaising and planning with you. Everything went well on the day, thank you — you had even arranged for the sun to shine.

Valerie

Jamie & Staff
We just wanted to express our sincere gratitude for everything you did for us regarding mum’s funeral. At such a difficult and emotional time your professionalism and personal approach made things so much easier to bear and we were, and still are, truly touched.
We had a horse-drawn carriage which was stunning and the flowers were beautiful. Once again a huge thank you.

Bryan

Dear Darren,
Thank you so much for all your help with the arrangements for Bryan’s funeral, it made it less stressful for us all. The service was perfect and ran so smoothly, the flowers were lovely & Deborah was wonderful – she is such a lovely person.
Thank you again to you and your staff.

Sue

Dear all,
We can’t thank you enough for your kindness and understanding. The day went smoothly and with compassion and we couldn’t have done it without you.

Pauline

To Darren, Hannah, Eric and Staff
Thank you for your caring and kindness at a time when my family needed it the most.
Yours truly
Pauline

Martin and Graham

Dear Hannah
I would like to take this opportunity on behalf of myself and Graham to thank yourself, Darren and the team at Birds for making Dad’s funeral a success.
Your whole team were extremely helpful and everyone conducted themselves in a most professional manner at all times.
This helped us considerably, in relieving a somewhat harrowing time and consequently the day went smoothly.
Please thank everyone on our behalf.
Kind regards…… Martin & Graham

Tracey

Dear Darren and all at Birds
On behalf of myself and my sons Chris & Steve.
We would like to say thank you for your care and compassion you showed to us and wonderful send off you gave my husband and father Ian.

Robert

Thank you Hannah for all your sympathy and love from beginning to end.
Thank you for all the kindness and consideration given to me, my family and friends, by the gentlemen who conducted the funeral service for my husband.
Stella

Peter

Dear Darren & Hannah,
We want to thank you and all your team for your kindness and being so helpful and making Dad’s (Peter) funeral so stress free.
This is your job we know and you are all brilliant at your jobs.
Best Wishes Maggs & Family

Gloria

To all at Birds,
I would like to thank you all for your hard work, you do an amazing job. Mum had a lovely send off thanks to you guys.
Thank you Michelle

Evelyn

Dear Hannah,
On behalf of all my family I would like to thank you for arranging Mum’s funeral yesterday. Everything ran very smoothly and my brothers and I were pleased to have been able to give our Mum a fitting send off. I would especially like to acknowledge the staff who were with us on the day, who worked with quiet professionalism and great dignity. The cars were lovely, the order of service looked very nice and the organist did a wonderful job.
Finally, but most importantly, we would like to thank you for making a difficult time so much easier, because of your down-to-earth humanity in dealing with such a sensitive occasion.
Thank You.
Mark & Family

Jane

Darren, Hannah & all at Birds,
We just wanted to take this time to say thank you so very much for your kind, thoughtful and compassionate way you handled my wife’s & our girls’ mum after she left us on boxing day.
Experiencing the devastating loss of Jane/mum/grandma has truly been the most heart breaking and hardest time for us & will continue to be for who knows how long.
It was however made that much easier by yourselves and the reassurance of knowing you were looking after her and guiding us through the whole process.
The funeral was handled so professionally & with your management ran smoothly. We couldn’t have asked for more.
Many thanks again & kind regards.
Keith & Family

Jean

Dear Mr. Carpenter
Whilst sending the cheque in settlement, I would just like to convey my sincere thanks for the kind & professional manner in which the preparations & funeral were conducted by your company.
I would have no hesitation in recommending you.
Jean

Margaret

Dear Hannah,
Many thanks for the care and consideration you all gave in making Mum’s “send off” a dignified but uplifting occasion. She would have approved of the simplicity, she was never one for ostentatious departures!
As much as I enjoy your company, let us hope we can leave a few years or even a few decades before we meet again under the heading “Funeral Directors.”
My best wishes to you all and long may the Carpenter family be supplying such a wonderful service in the shadow of tragedy.
Janet

Brian

To Birds Family Funeral Directors
Just a note to say thank you to everyone involved with my son Brian’s funeral, it was beautiful and so was your help to us.
Thank you once again.
Mrs C

Jean

Dear Hannah,
I would like to say a big thank you to you all for Mum’s funeral last Friday. I know it was very small and quite simple, but it was very nicely done and I do appreciate it.
Thank you very much.
Jacqueline

Frederick

Hi Hannah,
We just wanted to say thank you to everyone involved in the organising of Grandad’s funeral and those who were there on the day.
The support and professionalism from Birds has been fantastic. It’s no wonder that Birds came recommended, we will certainly recommend you to others.
Thank you
Jo

Jack

Chris & John would like to thank you all for looking after dad (Jack) while he was in your care.
Thank You.
Chris & John

Joan

Dear Hannah & Colleagues,
My brother & I would like to express our thanks for the way you carried out our mother’s funeral on Friday. The whole process from the organisation to the actual day was handled with much kindness & sensitivity, & the attention to every detail on the funeral day was very much appreciated.
The day went well & even the weather was kind to us!
Once again, our grateful thanks for your highly professional service.
Kind regards
Chris, Andy & families

Sheila

Dear Hannah,
I would like to thank you and Darren, along with the rest of your staff, for helping us through what was a very difficult period for our family. We will recommend your company if needs be.

Bill

Dear Darren, we just wanted to say thank you so much for your care and support when Bill died. From the first meeting it was evident that you were the right person to help us through this difficult time.
Darren, you came into our home and became like a member of our family and lightened our grief. You have a gift of being able to comfort and reassure people when they are at their most vulnerable and fragile. We, as a family, were unsure of the procedures and your help and understanding eased the whole process.
Your dignified and personal touch made us more relaxed on the day and we were so grateful that with your help we’d given Bill a fitting tribute.
Special thanks also to Hannah, who was most understanding during the many telephone calls I made. I was grateful for your guidance and advice in an area where I have so little knowledge. Thank you for being so patient with me!
We will certainly be recommending you.
Many thanks again to you and your team.
Sue, Samantha, Robert & Gemma

William Dickinson

Dear Darren,
We just wanted to say thank you so much for your care and support when Bill died.
From the first meeting it was evident that you were the right person to help us through this difficult time. Darren you came into our home and become like a member of our family and lightened our grief. You have a gift of being able to comfort and reassure people when they are at their most vulnerable and fragile. we, as a family, were unsure of the procedures and your help and understanding eased the whole process.
Your dignified and personal touch made us more relaxed on the day and we were so grateful that with your help wed given Bill a fitting tribute.
Special thanks also to Hannah, who was most understanding during the many telephone call I made, I was grateful for your guidance and advice in an area where I have so little knowledge. Thank you or being so patient with me!
We will certainly be recommending you.
Many thanks again to you and your team. Kind regards Sue, Samantha, Robert & Gemma

John Alcorn

Dear Hannah, we just wanted to write and thank you for all your help with our dad’s funeral arrangements. You were always very helpful, kind, sensitive and compassionate and this was very much appreciated by us all at this very difficult time.
Everyone at Birds was very professional and kind; the chauffeurs on the day were wonderful and we would be grateful if you would pass on our sincere thanks to all your colleagues.
All the funeral arrangements were exactly as we wanted them; the order of service, the music and the minister were wonderful and spoke about dad just as we wanted her to, we could not commend yourself enough, with sincere thanks and best wishes to you all at Birds. Yours sincerely Les, John & Sue (John Alcorn’s children)

Ronald Chaplin

Dear Darren please accept our sincere thanks for the sensitive and professional way in which you conducted Ronald’s funeral service. I have so much appreciated your kindness and wisdom which have helped me cope with this difficult time with dignity. Kind regards, Martine Ryan

Jo & Tony

Dear Hannah & Darren
Thank you both for all you did for us and our friend Hugh Mungham last week, everything you did for us was 1st class and it was so nice to have lovely people to talk to, with many thanks from us both

Terry Dixon

Made her day with the white horses

Sarah Kemp

My thanks to everyone for their kindness and support at this very difficult time, without the help of Darren and his staff I don’t think I would have coped.

Mrs Prasset

You sent our lovely mum to rest with dignity and special care. Thanks a million.

Jessica, John & Maureen

Words cannot express our gratitude to you all for your professional, empathetic care & attention given to our family at a time of extreme need in our lives. We would have no hesitation in contacting you again if & when our need arises.

Jackie

Thank you very much for the lovely send off organised for my aunt Connie Palmer yesterday at Vinters. Special thanks to Hannah for all the organising, and to the guys on the day. It was a very special day.

Mrs.Dyer

To Mr.Darren Carpenter, thank you for making a sad time special.

Eva Myers

Dear all at Birds, thank you for organising my husband’s funeral. The service was wonderful & your people were very supportive. Although it was a stressful time I felt that I was guided through the whole experience with such care. Thank you again, Eva Myers.

Sue

If you’re sat in this cosy little room your heart is heavy and full of gloom Darren & his staff will see you through this most difficult time. He will see to you, arranging the things that have to be done quietly, compassionately smoothly it will run, he gave us a day we will never forget with dignity, some fun and the utmost respect. Thank you Sue, Lucy & Nathan

Alan Thorpe

Thank you so much for making the funeral day go so smoothly and your help with all the arrangements prior to the funeral. Your staff and yourself were always helpful, professional and sympathetic. We couldn’t ask for more. Thank you.

Bruce, Diane & family

To all at Birds Family Funeral Directors, many thanks for all your help and the professional way you carried out our mum’s funeral. Everything was well managed and perfect. Thanks again.

Jane Mann

Just a little note to say thank you for your care in handling my dad’s funeral. From the moment my mum, brother and I walked into your front room we felt safe. Please carry on with your fantastic service and help others like you did us.

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